Customer Care

Be part of a team that's an integral part of ensuring that every GetYourGuide customer has a truly unforgettable vacation.


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Empower travelers from around the world

The Customer Service team at GetYourGuide and make a real difference in the travel experiences of people from all around the world. As a member of this close-knit team, you will have the opportunity to use your patience and compassion to help customers navigate any challenges that may arise during their trip. Whether you are assisting with rescheduling bookings, managing cancellations, mediating reviews, or simply providing recommendations for unbeatable activities, you will be an integral part of ensuring that every customer has an unforgettable and stress-free vacation. With your help, we can make the magic of travel accessible to everyone.

One of my favorite parts of working in the Creative Studio at GetYourGuide is our brainstorming sessions. We all come with big, sometimes crazy, approaches, but the most exciting part is turning these raw ideas into practical, creative solutions that work for our business and our customers.

Emma Brooke
Creative Lead (Copy), Brand

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