Our Guiding Principles

Our Guiding Principles aren't just for show, these are company-wide key ideals woven into everything we do. We embrace each Principle as a foundational part of our journey, letting them guide us toward our goals.

What are our Guiding Principles?

We use curiosity as
our compass

Our customers’ needs guide us on each and every journey. We serve them with an open mind and the intention to understand before being understood.

We aim high and follow through

We lead by example and drive what we own with conviction, focus, and a can-do attitude. We set ambitious goals, celebrate bold choices and empower each other to achieve excellence.

We
navigate
with agility

We move at speed, adapt on the fly, and turn curveballs into wins. Our optimism and flexibility keep our competitive edge sharp.

We choose growth
over comfort

We embrace challenges and change as opportunities for personal growth. We grow by perpetually stepping outside our comfort zone, and turning uncertainty into clarity.

We build bridges,
not islands

We value effective collaboration as the key to achievement. We don’t build empires; we forge strong bonds and get the right minds involved at the right time to align our efforts.

We act customer-first, not me-first

We give trust upfront and work hard to maintain it with ownership and accountability. We put our long-term commitment to each other and our customers before short-term gain.

The Guiding Principles: Steering GetYourGuide Forward

Growth over comfort
Growth over comfort
We build bridges, not islands
We build bridges, not islands
We navigate with agility
We navigate with agility
We aim high and follow through
We aim high and follow through
We act customer first, not me first
We act customer first, not me first
Guiding principle in action
Guiding principle in action

Sign up to our newsletter

Oops! Something went wrong while submitting the form.